Overview
There are specific logs that can be enabled to provide more information about issues related to views.
In some cases, M-Files Support may ask for these logs for analysis.
This article describes the process to create the logs and send them to M-Files Support.
Solution
You can enable the logs with these server-side registry settings:
[HKEY_LOCAL_MACHINE\SOFTWARE\Motive\M-Files\<ersion>\Server\MFServer\Logging]
"Enabled"=dword:00000001
"EnableVerboseLogging"=dword:00000001
"LogDir"="%TEMP%\MFilesLogs"
"LogCategories"=dword:0x00200000 (2097152)
By default, the location of the log files is %TEMP%\MFilesLogs (In test environment: C:\Windows\Temp\MFilesLogs.). Restarting M-Files Server services is not needed.
You can send the logs to us via CryptShare Portal, see instructions here: /article/How-to-Send-Files-via-CryptShare-Portal
