Overview
The user might get the following error when trying to create a copy of an object via the Make Copy functionality or convert a single-file document to a multi-file document in M-Files Classic desktop.
Error:
<MetadataEditor>, -, Access denied. (0x800407E4)
ScriptErrorHelper.cpp, 96, Access denied. (0x800407E4)
MDispatchExImpl.h, 679, Access denied. (0x800407E4)
MDispatchExImpl.h, 841, Access denied. (0x800407E4)
MetadataCardAction.cpp, 386, Access denied. (0x800407E4)
MetadataCardAction.cpp, 560, Access denied. (0x800407E4)
MetadataEditor.cpp, 2972, Access denied. (0x800407E4)
MetadataModel.cpp, 4525, Access denied. (0x800407E4)
MetadataModel.cpp, 5365, Access denied. (0x800407E4)
CoVaultMountingDocumentOperations.cpp, 198, Access denied. (0x800407E4)
CoVaultMountingDocumentOperations.cpp, 440, Access denied. (0x800407E4)
DocumentCache.cpp, 1296, Access denied. (0x800407E4)
DocumentCache.cpp, 5441, Access denied. (0x800407E4)
DocumentCache.cpp, 5554, Access denied. (0x800407E4)
DocumentCache.cpp, 5775, Access denied. (0x800407E4)
IRPCObjectOperations.generated.cpp, 1383, Access denied. (0x800407E4)
gRPCClient.cpp, 497, Access denied. (0x800407E4)
gRPCClient.cpp, 466, Access denied. (0x800407E4)
gRPCClient.cpp, 99, Access denied. (0x800407E4)
gRPC.generated.cpp, 13941, Access denied. (0x800407E4)
RPCDocumentOperations.cpp, 8666, Access denied. (0x800407E4)
MCallInLoop.h, 300, Access denied. (0x800407E4)
MCallInLoop.cpp, 809, Access denied. (0x800407E4)
RPCDocumentOperationsHelper.cpp, 685, Access denied. (0x800407E4)
RPCDocumentOperationsHelperPrivate.cpp, 9068, Access denied. (0x800407E4)
PropertyValidationHelper.cpp, 142, Access denied. (0x800407E4)
MFSession.cpp, 1361, Access denied. (0x800407E4)
MFSession.cpp, 1395, Access denied. (0x800407E4)
MFSession.cpp, 1395, You do not have the access rights required by this operation. (0x800400A9)
(M-Files 25.4.14762.4)
This error may occur if the server version is at least 25.12.15491.7 and client version is 25.12.15491.7 or earlier and is caused by the Version Editors property preventing the creation of a copy of an existing object.
Solution
This is a known issue with ID COLAB-940.
The issue has been fixed in version 25.12.15491.9 and later. Upgrading M-Files Desktop is needed.
M-Files Desktop updates can be performed via automatic updates or using the installation package by selecting the "Simple upgrade" option (Manually updating M-Files). The latest installation packages are available at the M-Files website, Downloads – M-Files Product Center.
