How to properly restart your On-Premises M-Files Hubshare application

How to properly restart your On-Premises M-Files Hubshare application

Created: 14-May-2025, Last updated: 15-May-2025

Overview

Depending on the situation, you might need to restart your Hubshare applications on your server. This article shows you how to proceed.

Solution

1. Open your Internet Information Services (IIS) Manager
2. Go to Application Pools as it should look like this:
   
3. Stop the HubshareDefaultWebApp (by right clicking on it and pressing stop)
4. Stop the HubshareDefaultWorker
   
5. Run any action you might need to run with Hubshare applications being off
6. Start the HubshareDefaultWorker (by right clicking on it and pressing start)
7. Start the HubshareDefaultWebApp
   
8. Double check if your Hubshare URL is up and running by going to the AutoUpdate page and checking the health icon.
   

(Note: Search being 501 can be ignored since the SOLR tool used for search is optional)