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M-Files for Outlook Pro: Issues when saving multiple emails with Classic Outlook

Last updated on 3 December 2025

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M-Files for Outlook Pro

Overview

Saving multiple emails to M-Files fails when using M-Files for Outlook Pro with Classic Outlook client. When issue is seen there will be no "Save all to M-Files" pop-up and only the first email is saved.

Solution

The issue can be seen when the M-Files add-in window is not open on Outlook, before selecting the emails. When saving more than one email make sure that the M-Files window is first opened or alternatively use the pin option to keep the window open. 

This is related to known issue, COLAB-916. When it is fixed, it can be found from our release notes.

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