Search
Welcome to M-Files Empower – our new support experience. We'd love to hear what you think!Give feedback
Home/Support and troubleshooting/Troubleshooting/Error resolution

"System cannot find the file specified" After PDF Conversion

Last updated on 30 January 2023

Admin
PDF Conversion

Overview

Attempts to convert a file to PDF (adding a separate file) were apparently successful, however, the document wouldn't preview.  M-Files could issue "The system cannot find the file specified" or "Sorry, we couldn't find your file" when attempting to access it. 
 

Solution

When long file names are used in a conversion process, make sure the resultant file name doesn't exceed 256 characters (Windows file system limitation). 

Still need help?

On this page