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You cannot log in to classic web after you have modified SSO settings in configuration.aspx

Last updated on 1 December 2022

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M-Files Web

Overview

This document describes how to solve the issue when you cannot log in to classic web after you have modified the SSO settings in configuration.aspx file.

Solution

After changing Windows SSO settings at https://vaultname.yourcompany.com/configuration.aspx, you cannot log in to M-Files Classic Web. Since you can't log in, you cannot undo the changes in configuration.aspx file.

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There is no need to modify configuration.aspx file to return to the correct settings. You can modify the relevant registry setting to roll back the change. The correct registry path is: 

HKEY_LOCAL_MACHINE\SOFTWARE\Motive\M-Files\<versionnumber>\Server\MFWA\Sites\1

If you have multiple sites, the folder under "Sites" can be different.

Under the correct site, find the setting "WindowsSSO" and its current value. Change the value to "DefaultLogin" to get the default value. Manual login to M-Files Classic Web should now work again.

Here are the correct registry setting values and their corresponding settings in configurations.aspx:

Configurations.aspx Windows SSO:Registry value
Disable (default)DefaultLogin
Show On Login PageShowOnLoginPage
Use automaticallyUseAutomatically

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