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Advanced Outlook Add-In for M-Files License reactivation

Last updated on 17 December 2021

Admin
Microsoft Office Add-ins

Overview

When you try to activate your license for Advanced Outlook Add-In for M-Files, you might get the following error message:
image.png
In addition, you are not able to get the License activation pop-up to appear.
 

Solution


The license information (license key + user email) has been deactivated and you need to create a support request to support@m-files.com to reactivate your license.
Full documentation can be found here: Advanced Outlook Add-In for M-Files
 

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