Overview
An end user will receive an error message similar to what is shown below on their workstation.
CustomControlSite.cpp, 1051, Object doesn't support property or method 'AttachToListingWindow' (0x80040008)
Home Screen: home.htm, 222, Object doesn't support property or method 'AttachToListingWindow' (0x80040008)MErrorHelper.cpp, 2457, Object doesn't support property or method 'AttachToListingWindow' (0x80040008)
(M-Files 22.2.11149.3)
Solution
Typically, this is caused by a corrupted install or an error in the user's profile on their workstation.A) GPO settings may have caused this problem to occur. However, there is no specific "class ID" extension for M-Files which could be disabled to avoid the problem. There is an example where another customer was able to avoid the error by disabling IE add-in restrictions in GPO. If the operation of Internet Explorer has been restricted by Group Policy
Objects (GPO) in some way M-Files will stop working. The following settings in GPO must be enabled:
- Administrative Templates/Windows Components/Internet Explorer/internet
Control Panel/Advanced Page/Allow third-party browser extensions:
Enabled
- Administrative Templates/Windows Components/Internet Explorer/Security Features/Add-on Management/Deny all add-ons unless specifically allowed in the Add-on List: Disabled"
B) Reinstall M-Files and create a new windows profile.
C) Note that the error can be avoided by disabling the Home Screen application in M-Files Desktop - Doing so only disables the Home-tab on the home screen.
M-Files DMS Home Screen application:
1. Open M-Files Desktop application.
2. Click ALT button from keyboard -> A toolbar menu will appear on the top of the M-Files Desktop client.
3. Choose Settings -> Applications -> Disable 'M-Files DMS Home Screen' - > Press OK
4. Logout from M-Files Desktop -> Log back in.
