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Cannot save .pdf files from Chrome to M-Drive using file save

Last updated on 2 March 2021

Admin
M-Files Desktop

Overview

When saving a .pdf file directly from Chrome to M-Files, the file download in Chrome can fail and the file will not be imported into M-Files. However, when tried with Internet Explorer, it will save to M-Files with no problems.

 

Workaround

Here the small workaround, where you disable Chrome opening PDFs. When a PDF is viewed on a websiten then Acrobat Reader is automatically launched which views the PDF and users can then save the .pdf to M-Files drive with no problems.

 

Please find the below instructions:  

-       To set this up copy this into the Chrome address bar and hit enter:  chrome://settings/content

 Scroll down to “PDF Documents” Hit the arrow on the right:
 

 

 

- Then set the slide to turn on “Download PDF files instead of automatically opening them in Chrome”:

 

 

 

You can then close the Chrome tab and test it. Any PDF in Chrome should launch a separate Adobe Acrobat window now.

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