Overview
The customer wants to change a user's username and domain. E.g:
OLDDOMAIN/username will change to NEWDOMAIN/user.name
Solution
Changing domains is complicated normally and it's an extra challenge to make sure their Accounts in M-Files work with the new domain without losing user profiles.
Once Logins have been synced with M-Files, you will likely end up with duplicate logins and user accounts. You will need to swap the old user account to use the new login account and will then likely want to disable the old login.
Create a new login with a new domain account, first create a dummy login in the M-Files admin console under Login Accounts. This dummy account will be used to move the user to the new login and only must be created one time.
Next, move the new user from the new login to the dummy login. This will free up the new legitimate login for the old user. Finally, tie the old user to the new domain account.
For syncing/importing users from Azure AD in an on-premises environment, you can find directions to do this here:
Azure AD configuration process for on-premises deployments (site.com)
Additional information can also be found here depending on your setup:
Azure AD authentication with OAuth - which documents to follow and when (site.com)
