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"Server Execution Failed" Error When Playing Videos Through Windows Media Player

Last updated on 14 July 2023

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M-Files Desktop

Overview

The following error may occur when trying to open a video from M-Files

{Document Location} Server Execution Failure

Additionally, Windows Media Player may lock up and it will look like the following:

image.png

Solution

Unfortunately, this appears to be a Windows-related error. More information can be found here:

https://answers.microsoft.com/en-us/windows/forum/all/server-execution-failed-with-windows-media-player/58a159d0-0e5a-475c-b3fa-7adfa631b18d

Since this is outside of M-Files' control, there's not much M-Files can do for this error. The suggested approach would be to use a different media player such as VLC or similar.

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