Overview
In case you have issues with searches and/or facets, especially with IDOL search engine, there are specific logs that can be enabled to provide more information about the issue. Please repeat the issue with following registry keys set and send those logs to M-Files Support for further investigation. After the needed logs are gathered these registry keys can be set back to default values
Solution
You can enable logs with these server-side registry settings:
[HKEY_LOCAL_MACHINE\SOFTWARE\Motive\M-Files\<ersion>\Server\MFServer\Logging]
"Enabled"=dword:00000001
"EnableVerboseLogging"=dword:00000002
"LogDir"="%TEMP%\MFilesLogs"
"FlushIntervalInSeconds"=dword:0000000a
"LogCategories"=dword:0000040
By default the location of log files is %TEMP%\MFilesLogs. (In test environment: C:\Windows\Temp\MFilesLogs.)
Enabled is set to 0 by default, change the value 1 to enable logging. No need to restart M-Files Server services.
