Overview
Documents that have been marked for offline availability are synchronized with two separate timers:
- Initial polling occurs 60 seconds after the user logs in to a vault.
- Sweeping occurs every 60 minutes while the user is logged into the vault. Sweeping can occur multiple times per day.
Both timers are configurable in the client machine's registry.
Solution
The polling timer can be configured with the following registry setting:
Registry Key: HKEY_LOCAL_MACHINE\SOFTWARE \Motive\M-Files<version>\Client\MFClient
Version>\Client\MFClient\
Value name: OfflineDocumentsUpdaterInitialIntervalInSeconds
Value type: REG_DWORD (DWORD 32-bit Value)
Value data: Seconds (Default 60)
Please note that it is not recommended to lower the value to under 60 seconds as it could cause performance issues when users log into the vault.
The sweeping timer can be configured with the following registry setting:
Registry Key: HKEY_LOCAL_MACHINE\SOFTWARE\Motive\M-Files\<M-Files
Version>\Client\MFClient\
Value name: OfflineDocumentsUpdaterSweepIntervalInSeconds
Value type: REG_DWORD (DWORD 32-bit Value)
Value data: Seconds (Default 3600)
