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Why are there no related documents available when going to an offline mode?

Last updated on 14 April 2023

Admin
Offline Mode

Overview

It is possible to mark objects for an offline use either by marking them directly or by selecting them with an offline filter. By default, downloading the related objects for the offline mode is restricted for performance reasons, so it is possible that not all wanted documents are included for the offline usage.
 

Solution

There is a registry setting for M-Files Desktop that defines how many levels of dependent documents will be downloaded into a local computer for the offline usage. By default, this value is 0 so no dependencies are downloaded. A higher value dictates how many levels of dependent documents will be included.
 
KeyHKEY_LOCAL_MACHINE\SOFTWARE\Motive\M-Files\<M-Files version>\Client\MFClient
 
Value nameMaxRelationSyncDepthForOffline
Value typeREG_DWORD
DescriptionLevel of relation depth to be included for offline use.
Default value0 
Valid value
0No dependent objects are included.
Positive numberNumber of levels to be included.

After setting the value, you must logout from M-Files Desktop and login again in order the setting to take effect.
Note that increasing this value may prolong the time of going to the offline mode - avoid using high values. Also note that an offline downloading only works with From-relationship, not with To-relationship of the objects.

 

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