Overview
When a user makes a mistake in kicking off a workflow, and they see there is no way to stop the workflow, correct the error, and restart the workflow.
Solution
There are 2 ways to resolve this:
First, by having an admin change the workflow state, or modifying the workflow.
When logged into the client as the admin, you can achieve this by using the Change State (Admin) option.
After selecting Change State (Admin), clear or delete the Workflow and click OK.
Alternatively, you can resolve this by modifying the workflow to add a state transition back to the (no state). In that way, the user would be able to change the workflow state to (no state).
For example, there is no state transition back to (no state) in the workflow below. Therefore, it will not be possible to revert this workflow to the no state and clear the workflow.
After creating a state transition back to (no state), it will become an option when selecting the state in the Metadata Panel in the client.
After creating the state transition, we get the following in the workflow.
Now we can change the clear the workflow or change to a new one.
