Overview
In certain cases, in which a user is trying to drag and drop a pdf file into M-Files, saving a pdf file into M-Files, or editing and saving a pdf file to M-Files, the user may be prompted by Adobe to save the pdf file rather than allowing M-Files to pull up and prompt for the metadata card to be filled.
Solution
There are currently a couple of similar known Adobe issues under these IDs in our internal tracker, 163509 and 160560, one possible fix is to try the following:
Disable "Protected mode at startup" in Adobe Acrobat Reader.
Adobe Acrobat Reader/Acrobat -> Edit -> Preferences -> Security (Enhanced) -> Uncheck the "Enable Protected mode at startup" option.
Adobe Acrobat Reader/Acrobat -> Edit -> Preferences -> Security (Enhanced) -> Uncheck the "Enable Protected mode at startup" option.
