Compliance Kit shows no modules after update

Overview

In some rare cases, the M-Files Compliance Kit can show no modules after updating the Compliance Kit. This can also occur when a license has been changed.

Solution

The reason can be that Compliance Kit has "Load" attribute set as 'false' for (at least some of) the modules.

The issue can be fixed by setting the "Load" values as "true" for all the modules through the Named Value Manager tool:

1. Get Named Value manager: https://kb.cloudvault.m-files.com/Default.aspx?#3ECA226F-7B54-428B-B539-DE443E6134EC/object/0A8D789B-4E2B-4649-B1A1-AF0755B0C444/latest
2. With the tool, connect to the vault:
   • Storage Type: MFSystemAdminConfiguration
   • Namespace: MFiles.ComplianceKit => click Load
   • Select 'conf' 

This should load the configurations for all CK modules. Go through all the modules listed under "Modules" section, change the value to "true" and save the changes. After this, open the M-Files Admin tool again and check that all the modules are loaded correctly.

Below is an example of the Version Control module with "Load" set to "false".

***

 {

   "Key": "M-Files.ComplianceKit.VersionControl",

   "Load": false

  },

***