Overview
There can be several reasons you might see a "Not Found" error message. The following error would be seen when trying to open documents. Despite the error, users can usually just click OK through the error message to then open the document.
Error:<M-Files Compliance UI>, -, Not found. (MFiles.ComplianceKit.MFEventHandlerVaultExtensionMethod) (0x8004000B) ScriptErrorHelper.cpp, 40, Not found. (MFiles.ComplianceKit.MFEventHandlerVaultExtensionMethod) (0x8004000B) AsyncCaller.cpp, 365, Not found. (MFiles.ComplianceKit.MFEventHandlerVaultExtensionMethod) (0x8004000B) CoVaultExtensionMethodOperations.cpp, 130, Not found. (MFiles.ComplianceKit.MFEventHandlerVaultExtensionMethod) (0x8004000B) ClientVaultExtensionMethodOperationsHelper.cpp, 30, Not found. (MFiles.ComplianceKit.MFEventHandlerVaultExtensionMethod) (0x8004000B) CoVaultMountingVaultExtensionMethods.cpp, 54, Not found. (MFiles.ComplianceKit.MFEventHandlerVaultExtensionMethod) (0x8004000B) VaultStateDocOperations.cpp, 3360, Not found. (MFiles.ComplianceKit.MFEventHandlerVaultExtensionMethod) (0x8004000B) RPCMethodCallWithRetry.h, 24, Not found. (MFiles.ComplianceKit.MFEventHandlerVaultExtensionMethod) (0x8004000B) RPCMethodCallWithRetry.h, 24, Not found. (MFiles.ComplianceKit.MFEventHandlerVaultExtensionMethod) (0x8004000B) RPCVaultExtensionMethods.cpp, 417, Not found. (MFiles.ComplianceKit.MFEventHandlerVaultExtensionMethod) (0x8004000B) RPCVaultExtensionMethods.cpp, 117, Not found. (MFiles.ComplianceKit.MFEventHandlerVaultExtensionMethod) (0x8004000B) MCallInLoop.h, 712, Not found. (MFiles.ComplianceKit.MFEventHandlerVaultExtensionMethod) (0x8004000B) RPCVaultExtensionMethods.cpp, 601, Not found. (MFiles.ComplianceKit.MFEventHandlerVaultExtensionMethod) (0x8004000B) VaultDBSessionEvents.cpp, 939, Not found. (MFiles.ComplianceKit.MFEventHandlerVaultExtensionMethod) (0x8004000B) (M-Files 22.6.11534.5 2022-12-12T13:17:53.348Z)
Cause and Reason
The key part of this error message is the inclusion of "MFiles.ComplianceKit.MFEventHandler…". we see this error when some Event Handlers for CK have been disabled. This can happen when attaching a vault and choosing to disable Event Handlers, possible mis-clicks, or during testing.
